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Platinum Vacations LLC / IATA Member
Share your dates, budget, and travel style. Your concierge proposes tailored options for flights, stays, and experiences, refines the plan with you, then books and manages every detail through departure, trip, and safe return.
Standard hotel bookings are typically fee-free. Custom itineraries may require a transparent trip design retainer that is credited to your booking. You’ll always see fees and supplier commissions upfront before you decide.
We accept major credit cards and bank transfers via secure payment links. Split payments and company billing can be arranged on request.
Policies vary by airline, hotel, villa, yacht, or activity provider. We summarize all terms before you book, track every deadline, and help rebook or negotiate when possible.
You have round-the-clock access to our concierge team by phone, email, and WhatsApp for changes, recommendations, and urgent assistance.
We strongly recommend it. Your concierge will present policy options for medical coverage, trip interruption, and supplier default so you can choose suitable protection.
Book peak seasons and villas or yachts as early as possible to secure the best inventory and rates. We can also handle last-minute trips subject to availability.
Worldwide. Popular requests include Hawai‘i, Caribbean, Mexico, USA, Canada, Europe, Asia-Pacific, New Zealand, and the Indian Ocean. Ask about any destination and we will advise on access and best timing.
Yes. We coordinate private aviation, boat charters, in-villa chefs, chauffeured vehicles, and specialist guides through vetted partners with 24/7 support.
Yes. We brief hotels, chefs, and partners on allergies and preferences, confirm written protocols, and follow up on arrival.
You receive itemized quotes, confirmed inclusions, and clear terms. We leverage preferred-partner perks, upgrades when available, and negotiated rates to maximize value.
Yes. We add your frequent-flyer and hotel loyalty numbers to every booking, request elite benefits and upgrades, and, when feasible, help apply points, miles, or certificates. For complex award redemptions, we’ll advise on options or involve a trusted specialist.
We specialize in creating seamless, first-class travel experiences tailored to your every need. From the moment we begin planning to your safe return, every detail is handled with white-glove care and precision. Enjoy effortless travel and feel truly pampered every step of the way